Online conference

Come together with Critical Care Outreach Teams from across the country to network, share best practice and reflect how to improve your approach to education, patient support and follow-up. This is a great opportunity to benchmark your team and take away new ideas to implement in your strive for excellence.

Advancing your Critical Care Outreach Team brochure: save, print or share with your colleagues

You may also be interested in Best Practice for Non-Invasive Ventilation (NIV) taking place online on Friday 9th July and Building your Long Covid Assessment Pathway taking place online on Tuesday 29th June.

Advancing your Critical Care Outreach Team
Online 5 hours From £249+VAT

5 hours Continuing Professional Development: what you will learn

Do you want to know what other Critical Care Outreach Teams across the country are doing? If yes, this is the event for you. By focussing on shared success, experience and knowledge, you will take away new ideas to:

  • Improve patient outcomes
  • Advance your teams performance
  • Expand the role of Critical Care Outreach
  • Adapt triaging processes
  • Develop your follow-up clinics
  • Adjust your service during Covid-19
  • Achieve enhanced patient safety
  • Progress education for ward staff

Attend this online NHS event from the comfort of your own home

Packed with examples of best practice, novel ideas and expert advice, plus benefit from:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main conference room with your chair
  • Taking part in facilitated interactive sessions – enabled by moderators in the breakout rooms
  • Feeding back and engaging – using the chat box and moderators sharing content in the main conference room
9:00
Join, tech support and opportunity to network in breakout rooms
9:30
Instructions, introductions and opening remarks
Claire Rowley, Nurse Consultant for Critical Care Outreach, Surrey and Sussex Healthcare NHS Trust
Education and training
9:40
Developing an e-learning tool to enhance education and improve patient safety
  • Understanding how Enhanced Care Competencies impact your team and the education you deliver
  • Working with ward staff to overcome the challenges to spotting deterioration early
  • Case studies shared: evaluate how the competencies impact patients’ outcomes
Angela Hall, Clinical Data and Audit Coordinator, Emily Player and Seena Michle, Critical Care Outreach Senior Sisters, East Kent Hospital NHS Foundation Trust
10:10
Achieving the Gold Standard
  • Understanding how a 24/7 team is set up and practicalities of day-to-day running
  • Implementing different ways of working to progress critical care outreach teams (CCOT)
  • Expanding the role of the CCOT: measuring the impact on patient outcomes and patient safety
Anna Jones, Critical Care Outreach Lead Nurse, Mid Cheshire Hospitals NHS Foundation Trust
10:40
Your questions and answers with the speakers
10:50
Benchmarking discussion: Adjusting your Critical Care Outreach Team during Covid-19
Breaking into small groups to discuss and share your experiences on this important topic with your fellow attendees
11:10
Screen break
11:20
Benchmarking discussion feedback: Adjusting your Critical Care Outreach Team during Covid-19
Moderators will go on screen to feedback what has been discussed and learnt in the individual breakout rooms. Whilst the presenters are speaking, you can feedback your comments and questions using the chat box function.
Preventing Acute Deterioration
11:30
Case study: Progressing an established Critical Care Outreach Team
  • How does the CCOT fit within the hospital and what is their role on patient safety?
  • Reducing escalation to ICU by improving response times
  • Overcoming staffing challenges: adapting how the CCOT responds to the National Early Warning Score (NEWS)
Emma Coutts, Acute Response Team (CCOT) Matron and Trainee ACP, Medway NHS Foundation Trust
12:00
Your questions and answers with the speakers
12:10
Reflective discussion: How your Critical Care Outreach Team fits within the hospital
Opportunity for attendees to share their experiences in meeting rooms, then return to the main conference to feedback via the chat function.
12:30
Lunch break
1:00
Reflective discussion feedback: How your Critical Care Outreach Team fits within the hospital
Moderators will go on screen to feedback what has been discussed and learnt in the individual breakout rooms. Whilst the presenters are speaking, you can feedback your comments and questions using the chat box function.
1:10
Evidenced based guidance for recognising and rescuing deteriorating patients
  • Shared insights into the study so far: what has been discovered?
  • Evidenced guidance: implementing changes to prevent deterioration in your patients
  • Taking the next steps to educate the wider acute team to recognise and rescue deteriorating patients
Nicki Credland, Critical Care Nurse, Senior Lecturer and Head of Department, University of Hull and Chair, British Association of Critical Care Nurses
Advancing triaging and referral processes
1:50
Case study: Improving referral to the Critical Care Outreach Team
  • Understanding how the service is set up and implementing goals to improve care
  • Improving efficiency in the critical patient pathway: adapting your processes
  • Measuring the impact on patients’ care, experience and outcomes
Zoe Broadhead, Lead Nurse for Deteriorating Patients Critical Care and Outreach, Whittington Health NHS Trust
2:20
Your questions and answers with the speakers
2:30
Networking discussion: How your team was set up and where you recruit new team members from
Opportunity for attendees to share their experiences in meeting rooms, then return to the main conference to feedback via the chat function.
2:50
Screen break
3:00
Networking discussion feedback: How your team was set up and where you recruit new team members from
Moderators will go on screen to feedback what has been discussed and learnt in the individual breakout rooms. Whilst the presenters are speaking, you can feedback your comments and questions using the chat box function.
Adjusting follow-up for patients
3:10
Improving follow-up and adapting clinics during Covid-19
  • Exploring the benefits of a Critical Care Outreach Physiotherapist
  • Adapting follow-up during Covid-19 and providing appropriate signposting
  • Implementing effective and proactive changes to improve patient outcomes
Lucy Pearson and Amy Grimadell-Jones, Critical Care Outreach Physiotherapists, Surrey and Sussex Healthcare NHS Trust
3:40
Your questions and answers with the speakers
3:50
Chair’s final remarks and close of day

First-hand speaker experiences

A unique forum packed with examples of best practice, novel ideas and expert advice from:


Job Title:
Nurse Consultant for Critical Care Outreach
Organisation
Surrey and Sussex Healthcare NHS Trust
Biography

Claire Rowley’s background is in Critical care. She started out her nursing career as a nursing assistant at the Queen Victoria Hospital, East Grinstead, where a passion for nursing was ignited. Claire has worked in ICU/HDU/CCU for the past 20  years, moving from Princess Royal in Haywards Heath to Crawley Hospital and finally to East Surrey hospital. Moving from ICU to Critical Care Outreach 4 years ago, opened Claire’s eyes to patient safety and the fact that the Critical Care Outreach team really are the eyes and ears of the hospital / the safety engine.

Claire gets a huge amount of work satisfaction in helping the hospital improve recognition in deteriorating patients (evidenced by decreasing in hospital cardiac arrests and increasing Medical Emergency team calls). Initiatives such as the Emergency Call Safety Huddle and the Escalation of Treatment forms (for all patients with a DNACPR), as well as a lot of education have enabled this to happen.

Claire really enjoys networking and sharing ideas. Her passions are recognition and early treatment of deteriorating patients as well as end of life care. Outside of work Claire loves to swim!


Job Title:
Clinical Data and Audit Coordinator
Organisation
Critical Care Outreach, East Kent Hospital NHS Foundation Trust
Biography

Job Title:
Critical Care Outreach Lead Nurse
Organisation
Mid Cheshire Hospitals NHS Foundation Trust
Biography

Job Title:
Acute Response Team (CCOT) Matron and Trainee ACP
Organisation
Medway NHS Foundation Trust
Biography

Job Title:
Critical Care Nurse, Senior Lecturer and Head of Department
Organisation
University of Hull and Chair, British Association of Critical Care Nurses
Biography

Job Title:
Lead Nurse for Deteriorating Patients Critical Care and Outreach
Organisation
Whittington Health NHS Trust
Biography

Job Title:
Critical Care Outreach Physiotherapist
Organisation
Surrey and Sussex Healthcare NHS Trust
Biography

Job Title:
Critical Care Outreach Physiotherapist
Organisation
Surrey and Sussex Healthcare NHS Trust
Biography

Job Title:
Critical Care Outreach Senior Sister
Organisation
East Kent Hospital NHS Foundation Trust
Biography

Job Title:
Critical Care Outreach Senior Sister
Organisation
East Kent Hospital NHS Foundation Trust
Biography

Seena works as a senior sister in the critical care outreach team at Queen Elizabeth and The Queen Mother hospital in Margate.

Seena qualified in 1999 from Mumbai and started her career as a qualified ITU nurse in cardiothoracic unit in Bombay hospital in India.

Seena started her career in the UK from 2005 and was always passionate for intensive care nursing. Seena has worked for the trust since 2006 in ITU, Margate. In 2010, Seena moved to Basildon, working in cardiothoracic intensive care unit for 4 years as Band 6. It enabled Seena to get more insight in the cardiac care provided in England. Seena then moved back to Margate in 2014 and continued her career development in ITU as a Junior sister. Seena had the opportunity to further develop her collaborative practice and realised that the multi-disciplinary team is key to driving the efficiencies and producing the care to meet the ever changing demands of the NHS moving into the 21st Century. Seena had the opportunity to work as a senior sister in ITU before she took up the job in CCOT in 2020.

Seena is not afraid to challenge herself and has been proud that she has moved from the comfort of working in a familiar environment to extend her skills and knowledge.
Seena’s role as a senior sister in the CCOT has allowed her to further develop an understanding of the multi-disciplinary team approach to patient care as she works across all wards and departments and liaises directly with the consultants in the ICU team. Seena realises that it is important not to work in isolation, but to develop new ways of working and build relationships with other departments to promote the role of ICU within the hospital.

Seena helped to organise and develop the Respiratory Moodle for the online blended learning platform and would like to present it in the conference with her colleagues.

Pricing structure

  • £299 + VAT for one NHS or public sector place
  • £249 + VAT (each) for two or three NHS or public sector places
  • £599 + VAT for one commercial organisation place

You or a colleague can claim the £249 + VAT NHS discount, for booking two or more places, if you also book onto:

•    Best Practice for Non-Invasive Ventilation (NIV) taking place on Friday 9th July
•    Building your Long Covid Assessment Pathway taking place on Tuesday 29th June

Commercial companies are also invited to sponsor this day please email Sarah Kemm for further details.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

This online NHS conference has been specifically designed for attendance from, but not limited to:

  • Lead Nurses for Critical Care Outreach
  • Critical Care Outreach Nurses
  • Critical Care Outreach Physiotherapists
  • Consultants with special interest in Critical Care Outreach

Past attendee feedback

With over 5 years of Rehabilitation after Critical Care conferences, don’t take our word for how much the attendees enjoy our training:

"Gave a great overview of the current picture of rehab after ICU, and allowed delegates space to ask questions as it is such a huge issue to address"

University Hospital Southampton, Rehabilitation after ICU: Supporting Covid-19 Recovery Online Conference, November 2020

"Great opportunity to learn from rehabilitation enthusiasts to improve so many aspects of patient care. I have left with renewed enthusiasm and so many good ideas, thank you"

University Hospitals Bristol and Weston NHS Foundation Trust, Rehabilitation after ICU: Supporting Covid-19 Recovery Online Conference, November 2020

"This has given me more pointers to go forward and hopefully improve patients experience and help staff to further understand the effects Of ITU on patients and families"

Cwm Taf Morgannwg University Health Board, Rehabilitation after ICU: Supporting Covid-19 Recovery Online Conference, November 2020

"Really well organised and put together. My first online seminar, and I thought it was well worth doing and taking part in"

East Suffolk and North Essex Foundation Trust, Rehabilitation after ICU: Supporting Covid-19 Recovery Online Conference, November 2020

View further comments on SBK Healthcare events on Trust Pilot.

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

Branding, marketing and education opportunities include...

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum

Sponsor this forum and be part of a quality interactive event...

But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:

"Forum was managed extremely well, and very professional"

IAPT National Networking Online Forum 2021 - 21st January 2021

“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”

Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020

“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”

Leading Change in Clinical Coding Online Conference - 11th September 2020

"Very informative, lots of opportunity for discussions and very well organised virtually"

Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021

"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."

Modernising Outpatient Services Online Conference – 16th September 2020

“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”

Advancing Ulcer Care Management Online Forum – 29th September 2020

View further comments on SBK Healthcare events on Trust Pilot.

Supporter benefits

Are you part of an organisation or network that could benefit from being associated with one of our online or face-to-face events? To make an enquiry please do email Laura Moore or telephone Laura on 01732 897788. There are many opportunities that you can benefit from. As a supporter:

  • Your members would receive discounted attendance
  • Your organisation would be associated with a quality event
  • Up-to-date information will be sent regularly to keep your members informed
  • Brand awareness and mutually beneficial marketing opportunities will be identified
  • Quality online links can be established on both your and SBK's websites
  • Potential for free access to selected slides and documentation

Supporters

BACCN - British Association of Critical Care Nurses

SBK Healthcare would like to thank BACCN for supporting this unique interactive forum.

The British Association of Critical Care Nurses provide a national voice to shape the strategy for critical care nursing, promote safe, quality evidence based nursing care to the critically ill patient and provide wide ranging benefits and opportunities to BACCN members: