Fri 28 Mar 2025
Video & Slides

Featuring presentation videos and accompanying slides: identify and achieve best practice in your complex discharges by hearing case study examples and expert experiences that will give you out-of-the-box ideas and useful planning strategies to overcome your complex discharge challenges. This ‘how-to’ guidance course will equip you with practical strategies to work with patients and their families and improve your discharge efficiency.

Best Practice: Paediatric Complex Discharge
On-demand 3.5 CPD hours £299+VAT

Designed for healthcare professionals involved in paediatric complex discharge

Explore the best practice guidance for achieving a seamless paediatric complex discharge and discover what is working well with teams from across the country. View the video and benefit from:

  •  How-to guidance on creating an efficient and timely complex discharge process
  •  Effective advice for managing the multiple teams involved
  •  Practical guidance for increasing consultant buy-in to the discharge process
  •  Case study examples: delivering best practice for complex discharge
  •  Shared learning and real-life scenarios to support your discharge challenges
  •  Clear steps to handle parental/carer expectations and support their role in home care

Meet your education and training needs in your own time

Packed with examples of best practice and ‘how to’ advice, this course will provide you with all the elements you need to deliver change in your complex discharge processes, plus benefit from:

  • 3.5 CPD hours of presentation and speaker Q&A
  • Engaging video and accompanying slides
  • Available at £299+VAT for NHS and public sector professionals
  • Download and view in your own time
  • CPD Certificate issued to you after viewing the video

5 presentations | 12 parts | 3.5 CPD hours | Filmed on Friday 28th March 2025

1
Introductions and chair’s opening remarks
Ann Miller, Paediatric Complex Care Discharge Co-ordinator, University Hospitals Bristol NHS Foundation Trust
Planning a smooth discharge
2
‘How-to’ guidance: creating an efficient and timely complex discharge process
Jess Donnelly, Paediatric Community Nursing Specialist Nurse, Hounslow and Richmond Community Healthcare NHS Foundation Trust
3
Questions and answers with your speakers
Collaborating with multiple teams
4
Best practice for managing the involvement of different teams in complex discharge
Jenny Mallows, Children's Complex Care Lead Nurse, Children Complex Care Team, Leeds Teaching Hospitals NHS Foundation Trust
5
Questions and answers with your speaker
Best practice models for discharge
6
Case study: Exploring Sheffield Children’s Hospital paediatric complex discharge model
Elle Atkin, PCCU Family Care Sister, Sheffield Children's Hospital NHS Trust
7
Questions and answers with your speaker
8
Case study: Transitioning from hospital to home at Evelina London, Guy’s and St Thomas NHS Foundation Trust
Christina Feasey, Team Leader, Children’s Community Nursing Team, Evelina London, Guy’s and St Thomas NHS Foundation Trust
9
Questions and answers with your speaker
Managing discharge expectations
10
Handling parental and carer expectations: supporting their role in home care
Emma Wall, Lead Nurse: Complex Paediatric Discharge Liaison, Walsall Healthcare NHS Foundation Trust
11
Questions and answers with your speaker
12
Chair’s closing remarks and close

First-hand speaker experience

This crucial, educational course will equip you with the practical tools to enable your patients’ complex discharge be accomplished in a safe and timely manner. Your speakers include:


Job Title:
Paediatric Complex Care Discharge Co-ordinator
Organisation
University Hospitals Bristol NHS Foundation Trust
Biography

Job Title:
Paediatric Community Nursing Specialist Nurse
Organisation
Hounslow and Richmond Community Healthcare NHS Foundation Trust
Biography

Jess is a Paediatric Community Nursing specialist nurse, covering both Hounslow, North West London, and Richmond in South West London. Since joining the trust in 2016, Jess has worked alongside tertiary palliative care teams and local hospices to support families of children at the end of life. 

From reviewing NICE guidance and recognising gaps, it was recognised the importance of children’s community nurses roles within advanced care plans and the importance of including families in these decisions. 


Job Title:
Children's Complex Care Lead Nurse, Children Complex Care Team
Organisation
Leeds Teaching Hospitals NHS Foundation Trust
Biography

Job Title:
PCCU Family Care Sister
Organisation
Sheffield Children's Hospital NHS Trust
Biography

Elle Atkin is the Family Care Sister at Sheffield Children's PCCU. Elle has worked as an intensive care nurse for 9 years and been in the family care role for 7 months.  This new role has shown Elle a completely different side to nursing and she is thoroughly enjoying the experience. Alongside Elle's nursing roles, Elle is an Audit Nurse for PICAnet. This has given her great exposer to service improvement, patient health and unit developments. Elle is always looking for knowledge and experience to enhance a family's stay on PCCU and is excited to see how this will develop more in the near future. 


Job Title:
Team Leader, Children’s Community Nursing Team
Organisation
Evelina London, Guy’s and St Thomas NHS Foundation Trust
Biography

Christina has been a qualified nurse for nearly 12yrs. She trained in south east London and once qualified worked on the general paediatric ward at Croydon University Hospital for 3 years. 

Christina then moved out of the hospital into the community and worked her way up from a Community Staff nurse to be the Team Leader for Evelina London Children’s Community Nursing Team, which provides nursing interventions for children and young people in the London boroughs of Lambeth and Southwark. 



Job Title:
Lead Nurse: Complex Paediatric Discharge Liaison
Organisation
Walsall Healthcare NHS Foundation Trust
Biography

Emma Wall is a Paediatric Complex Discharge Nurse at Walsall Healthcare NHS Foundation Trust. The Community Children’s Nursing service provides holistic care to sick children by providing nursing care in the community setting, empowering and enabling the child, family/carers to become more competent in the management of the child’s condition, thereby reducing the need for hospital admissions or enabling early discharge.

The Community Children’s Nurses provide nursing care to children and young people with a life-limiting, life-threatening condition, complex disability, long-term conditions such as asthma, eczema or allergies as well as palliative and end-of-life care. The service also provides short-term nursing care to sick children to enable early discharge from hospital.



Pricing structure

  • £299 + VAT for you to download and view in your own time
  • Click on 'Book Place' and complete your details

Purchase Fees

You will receive an instant payment option or invoice on completing the booking form. Once your payment has been made, you will be given the access details to view the presentations on-demand.

Certification of Attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Privacy Notice

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Is this study day for me?

This online study day has been designed for NHS professionals seeking to improve their paediatric complex discharge process. From children’s complex care, continuing care and discharge planning teams, this is intended for, but not limited to:

  • Paediatric Complex Discharge Coordinators/Facilitators
  • Paediatric Discharge Liaison Nurses
  • Lead Complex Care Nurse Specialist and Children with Medical Complexity Nurse Specialist
  • Children's Community Nurse and Community Paediatricians
  • PHU/PICU Consultants
  • Matrons

Past attendee feedback

This is the latest in a series of Paediatric Complex Need events which have been held on-line for NHS professionals, including MDT Communication Models and Strategies, Streamlining your Complex Discharge Pathways, Advancing Children’s Continuing Care and Multi-Agency Approach to Complex Needs for CYP. Check out some of the excellent feedback we have received over the years:

"Extremely worthwhile. Very friendly and knowledgeable SBK staff and speakers, a very enjoyable day"

Barts Health NHS Trust, Best Practice: Paediatric Complex Discharge, March 2025

"Informative and interesting"

Sheffield Children's NHS Foundation Trust, Best Practice: Paediatric Complex Discharge, March 2025

"Very good to hear speakers from different trusts and areas and expertise"

Oxford University Hospitals NHS Foundation Trust and Roald Dahl, Best Practice: Paediatric Complex Discharge, March 2025

"A great networking opportunity and sharing of ideas and experience"

Frimley Health NHS Foundation Trust, Best Practice: Paediatric Complex Discharge, March 2025

"I felt that the day was very well run and moved quickly with a good online etiquette"

Hampshire Hospitals Foundation Trust, Best Practice: Paediatric Complex Discharge, March 2025

“Expanded the knowledge I had, triggered thought processes”

Sheffield Teaching Hospital, Paediatric Complex Needs: MDT Communication Models and Strategies, June 2024

“Excellent mix of presentations and group discussion”

East and North Hertfordshire NHS Trust, Paediatric Complex Needs: MDT Communication Models and Strategies, June 2024

“Great to get different areas sharing experience”

University Hospitals Sussex Foundation Trust, Streamlining your Complex Discharge Pathways, April 2023

“Great to network with other professionals and hear about other teams”

BHSCT, Streamlining your Complex Discharge Pathways, April 2023

“Really found this training very interesting and helpful. A lot of great networking opportunities and the case studies were really useful, encouraging interaction”

North Yorkshire Disabled Children's Service, Advancing Children’s Continuing Care, September 2023

“Really current, informative and excellent speakers, thank you very much!”

Leeds Children’s Hospital, Progressing your Multi-Agency Children’s Complex Needs Pathways, May 2022

“I really enjoyed the day. I thought the discussions were interesting and I found it reassuring that my service is on par with others”

The Shakespeare Hospice, Progressing your Multi-Agency Children’s Complex Needs Pathways, May 2022

“All of the presentations from the speakers were excellent and gave a brilliant insight into what other trusts and organisations are doing to achieve effective multi-agency approaches to healthcare”

Portsmouth NHS Foundation Trust, Multi-Agency Approach to Complex Needs for CYP, Jan 2021

View further comments on SBK Healthcare events on Trust Pilot.