NHS Course | Integrated Community Stroke Services (ICSS)

Stroke

Wed 4 Jun 2025 09:00-16:00

Online Course, 5 CPD Hours

Benefit from step-by-step guidance for building a business to set up a seamless integrated community stroke service

Designed for NHS community stroke team and service leads who are striving to bring the Integrated Stroke Service (ICSS) model to life, this online course will provide tangible, implementable strategies required to establish a thriving service. Benefit from first-hand experience of Sarah Hudson, Manager, Integrated Community Stroke Service, Herefordshire and Worcestershire Health and Care NHS Trust as she guides through the practicalities and realities of setting up a successful ICSS, from model to full-scale operational service.

Don't forget to book your NHS or Public Sector place by Friday 25th April 2025 and save £150 with the early bird rate!

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How to Set Up and Establish your Integrated Community Stroke Service (ICSS)

Online 5 CPD hours From £249+VAT

5 hours Continuing Professional Development: what you will learn

Join this interactive and inspiring study day and discover the blueprint for a successful Integrated Community Stroke Service

Walk away with practical tools and crucial guidance to enable you to build a compelling business case, secure funding and leverage cost-neutral resources to ensure your ICSS thrives. Book your place and learn how to:

Tackle the key challenges of implementing the new ICSS model in practice
Explore key, essential ICSS roles: create clear and supportive boundaries
Imbed learnings from lived experience into your community service
Benchmark your community stroke service alongside your peers from across the country
Create a compelling business case: practical step-by-step guidance
Maximise your resources: access local authority and third sector funding avenues
Achieve immediate and impactful wins through innovative cost-neutral strategies

Developed with convenience in mind: join this online NHS event from the comfort of your own home

With an enhanced emphasis on networking, interactive discussion and idea sharing, this unique forum will provide you with all the elements you need to deliver change through:

Evidenced based examples and knowledge implementation: case study examples on the journey from strategy to implementation
Interactive presentations: ask critical questions and learn from your leading expert
Closed room discussion: engage with your fellow attendees and find out how they are overcoming their challenges of building the business cases
Agreed action plan: leave with clear, practical steps to build your case and drive a successful ICSS

This course is available for in-house training

9:00	Registration, technical support and networking opportunity
9:30	Introduction, instructions and course leader’s opening remarks Sarah Hudson, Manager, Integrated Community Stroke Service, Herefordshire and Worcestershire Health and Care NHS Trust
Explore the National Model for ICSS
9:40	From concept to implementation: adopting best practice for an ICSS model Examining the national service model and 3 pathways: how ICSS are supporting effective recovery Tackling the challenges: implementing practical strategies for a smooth transition to an operational ICSS From present to the future: navigating the next steps for the ICSS model
Building your business case
9:55	Navigating the essential elements of building a successful business case for your ICSS How to create your business case and engage the right key players Accessing funding: utilising resources such as Stroke Quality Improvement for Rehabilitation (SQuiRe) project Building influential relationships: how to collaborate effectively with network delivery groups, key commissioners and third sector services
10:25	Questions and answers with Sarah Hudson
10:30	Interactive discussion: Overcoming the challenges of building a business case for ICSS What steps have you taken to work through the challenges you’ve faced whilst building your business case? How have you collaborated with other services and organisations to develop your business case?
10:50	Feedback from interactive discussion: Overcoming the challenges of building a business case for ICSS
11:00	Screen break
Building a strong ICSS team
11:10	Establish a strong team and maximise the roles in your service to enhance patient care Creating your team: utilising stroke rehab specialists to enable effective support Understanding the boundaries of support: maintaining the specialist input into care Implementing novel roles: how lived experience users are elevating ICSS
11:40	Questions and answers with Sarah Hudson
11:50	Interactive discussion: Evaluating your community stroke team/service set up Share how your service has been set up. What challenges are you experiencing with the current structure of your service? What steps have you taken to overcome these challenges?
12:10	Feedback from interactive discussion: Evaluating your community stroke team/service set up
12:20	Lunch break
Assessing the ICSS data
1:00	Data-driven case study: creating your ICSS to meet population needs Building community standing: reflecting on ICSS positive impact on community stroke care Understanding and meeting your diverse populations needs: establishing repour and obtaining feedback Supporting an aging population: tailoring your service to serve elderly and fragile patients
1:40	Questions and answers with Sarah Hudson
1:50	Interactive discussion: Meeting the needs of your community Describe the context of your community. What boundaries have you experienced that have inhibited you from meeting your communities stroke needs? What steps have you taken infrastructurally to meet the needs of your community?
2:10	Feedback from interactive discussion: Navigating how to meet the needs of your community
2:20	Screen break
Implementable, impactful and immediate changes
2:30	How to implement impactful wins in your ICSS to drive rapid and effective service change Assessing your systems and processes: implementing immediate wins to enhance your service efficiency Looking outside the box: implementing efficiency saving and cost neutral strategies How to minimise service pressure during change through collaboration with other teams
3:10	Questions and answers with Sarah Hudson
3:20	Interactive discussion: Inspiration and action points: your next steps to achieving an integrated community stroke service What are your three main takeaways from the day? How are you going to implement these takeaways into your service? Share your next steps for creating your business case and getting a fully up and running ICSS
3:40	Feedback from interactive discussion: Inspiration and action points: your next steps to achieving an integrated community stroke service
4:00	Your course leader's closing remarks and close of day

Bringing a wealth of expertise and knowledge

Led by the passionate and highly experienced Sarah Hudson, Manager of the Integrated Community Stroke Service at Herefordshire and Worcestershire Health and Care NHS Trust, this study day is your chance to learn from a trailblazer in ICSS implementation. Sarah has successfully transformed her service into a fully operational and thriving ICSS, overcoming challenges and driving real impact.

Don’t miss this opportunity to gain practical insights that will set your ICSS journey up for success.

Sarah Hudson

Job Title:

Manager, Integrated Community Stroke Service

Organisation

Herefordshire and Worcestershire Health and Care NHS Trust

Biography

Currently working as an Integrated Services Manager for Stroke Services within Worcestershire (Herefordshire & Worcestershire Health & Care NHS Trust). Trying to remodel stroke services to enable the roll-out of the national Integrated Community Stroke Service Model.

Qualified in 1989 after completing RGN training at the Royal Free Hospital, NW London.

Initially worked on a regional neuro-surgical unit and worked as a nurse overseas in Australia and Angola.

Began her career in Stroke Rehabilitation in 2002 within an inpatient stroke Rehabilitation unit where she worked as a ward manager for ten years. In 2012, she joined the Community Stroke Service as a Team Lead and started my current post in 2023.

Pricing Structure

Early bird: £249+VAT – one NHS or Public Sector place before Friday 25th April 2025
£399+VAT – one NHS or Public Sector Place after Friday 25th April 2025
Group discount - 4 places for the price of 3

You or a colleague can claim the group NHS discount, for booking across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

For group bookings of five or more people, please email our delegate support team or call 01732 897788 for further details

This course is available for in-house training

Available as a bespoke course to teams of 30+ people. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Commercial companies are also invited to sponsor this day. Please email Sarah Kemm for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

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Expected attendees

Past attendee feedback

"Absolutely invaluable! I've made so many notes: so much to think about on areas for us to improve"
NHS Forth Valley, How to Deliver New Stroke Community Service Guidelines, November 2024

"I was particularly inspired by the talk on empowering patients by Lisa Kidd and Leanne's passion and reflective comments. It was really good to get an idea of other services and how they work and have a chance to ask questions of how they manage certain constraints"
Wiltshire Health & Care, How to Deliver New Stroke Community Service Guidelines, November 2024

"Well done with the training outlines, the time management is spot on, the speakers were amazing and the break out interactive sessions was my best part of the training"
Surrey and Sussex Healthcare NHS Trust, Enhancing your Integrated Discharge Service, May 2024

"It has allowed me time away to reflect on achievements but also where we need to go. Sharing and listening to others was really valuable"
Sunderland and South Tyneside NHS Foundation Trust, Enhancing your Integrated Discharge Service, May 2024

“Great to get different areas sharing experiences”
University Hospitals Sussex NHS Foundation Trust, Streamlining Complex Paediatric Discharge Pathways, April 2023

“Great to network with other professionals and hear about other teams”
Belfast Health & Social Care Trust, Streamlining Complex Paediatric Discharge Pathways, April 2023

“Lots of relevant information regarding discharge criteria, parental involvement, planning and support”
Imperial College Healthcare NHS Trust, Enhancing your Complex NICU Discharge Planning, September 2023

“I found all speakers informative and knowledgeable. Gave me lots to discuss with my manager to enhance our service”
Warrington and Halton Hospitals NHS Trust, Enhancing your Complex NICU Discharge Planning, September 2023

“Very informative, lots of opportunity for discussion and networking”
North Bristol NHS Trust, Enhancing your Complex NICU Discharge Planning, September 2023

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

How to Set Up and Establish your Integrated Community Stroke Service (ICSS)