Thu 19 Jun 2025
Past event

Home phototherapy delivery experiences of the Leicester Neonatal Home Care Team

This face-to-face conference was created for Neonatal Outreach Teams. The core audience of community nurses were joined by doctors, senior nurses, matrons and midwives. Whether your service is ANNP-led or doctor-led, this change management forum showcased practical examples with transferable guidelines, enabling all Neonatal Outreach Teams to identify best practice approaches to winning over hearts and minds, providing a safe, cost effective and family-friendly service.

"A well structured programme, great to hear about the set backs and how everyone overcame them. I feel extremely motivated!"

How to Set up your Neonatal Home Phototherapy Service
Past event

Identifying challenges and having your questions answered

This step-by-step guide showcased the home phototherapy delivery experience of the Leicester Neonatal Home Care Team, as well as how it is being been rolled out in Kettering and Northampton. The realities of being operational were revealed, to not only inspire, but to enable the participants to envision how their services can introduce hospital-at-home care with a family-centred approach, that keeps mums with their babies in the comfort of their own home.

The right baby in the right place, cared for by the right people

How to make your Neonatal Home Phototherapy Service operational

Through engaging presentations, useful Q&A time and in-depth discussions, this interactive and experience-led guidance by Leicester Neonatal Home Care Team featured:

  • Evidenced based facts and cost savings: sharing the challenges, opportunities and outcomes
  • Operational support: how to build the business plan for your home phototherapy service
  • Practical steps to implementation: developing your guidelines and involving all stakeholders
  • How to tackle the obstacles to change: meeting the needs of your individual hospital
  • Role of the ANNP-led Jaundice Clinic: exploring the referral process
  • Understanding the parent experience of home phototherapy
  • Insight into a typical working day on home phototherapy

"Brilliant! Every question I had was answered"

How to Set up your Neonatal Home Phototherapy Service, June 2025

"Excellent day, so inspiring and great to see a nurse led service being so successful"

How to Set up your Neonatal Home Phototherapy Service, June 2025

"Very passionate team, very inspiring. Useful to hear how the service is run in level 2 and 1 units"

How to Set up your Neonatal Home Phototherapy Service, June 2025

With thanks to our sponsor

SBK Healthcare would like to thank Central Medical Supplies for sponsoring this unique forum. 

8:30
Registration and networking opportunity
  • Taking place in the networking area – this is a great opportunity to meet the exhibitors for the day
9:00
Chair’s welcome and introduction to the day
Ann Dooley, Senior Nurse, Leicester Neonatal Homecare Team
9:10
Introduction to the Leicester Neonatal Homecare Team
Tilly Pillay, Consultant Neonatologist, Head of Neonatal Clinical Services, University Hospitals Leicester NHS Trust
9:15
The Leicester Neonatal Home Care Team experience: challenges, opportunities and outcomes
  • From day one to baby 500: evidenced based facts and cost savings shared
  • What has been achieved for the parents and babies? Insight into increased breast-feeding success
  • The right baby in the right place, being cared for by the right person: impact on hospital flow
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Homecare, Leicester, Kettering and Northampton Neonatal Home Care Team
9:45
Building the business plan for your Neonatal Home Phototherapy Service
  • Scoping for a new service: best practice approach
  • Importance of nursing establishment and the equipment required for safe delivery
  • How to go about winning hearts and minds: focusing on cost, safety and parents/baby’s needs
  • Taking a networking approach for equity to families
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Homecare, Leicester, Kettering and Northampton Home Care Team
10:15
Questions and answers with Claire Hunter
10:25
Fabric of Light
Leanne Holland, Regional Account Manager and Tracey Pavier-Grant, Sales and Marketing Director, Central Medical Supplies Ltd
10:35
Refreshments, networking break and meet the exhibitors
  • Everyone has been given a ‘bingo card’ which you can get stamped when visiting the exhibitors’ stands. Complete your details to enter the prize draw in the afternoon
10:55
Implementation of a new home phototherapy service
  • Identifying who needs to be involved: how to go about training the staff
  • Importance of building a guideline: taking a best practice approach
  • Parent education and resources shared
Vicky Mead and Nicola Owen, Deputy Lead Nurses, Leicester Neonatal Homecare Team
11:25
Guidance on rolling out to Level 1 and Level 2 centres
  • How to engage with the different referral processes
  • The challenge of change: how to tackle the obstacles and embrace the differences
  • How to deliver without an ANNP led service?
  • Amending the guideline to meet the needs of your individual hospital
Joanne McDermott, Deputy Lead Nurse, Kettering and Northampton Neonatal Homecare Team and Nicola Owen, Deputy Lead Nurse, Leicester Neonatal Homecare Team
11:55
Questions and answers with Vicky Mead, Nicola Owen and Joanne McDermott
12:05
Interactive discussion: Concerns and challenges shared: setting up your neonatal home phototherapy service
  • On your table, share your concerns and anticipated challenges of setting up your neonatal home phototherapy service. How would you get your service operational? Would you go down the ANNP-led or doctor-led route? What immediate benefits do you think your service and your parents will experience?
12:15
Feedback from interactive discussion
12:35
Refreshments, networking lunch and meet the exhibitors
1:30
Role of the ANNP-led Jaundice Clinic
  • Understanding jaundice and the annual impact on A&E and children’s hospitals
  • Exploring the referral process into the jaundice clinic via community midwives
Cathy-Ann O’Shea, Advanced Nurse Practitioner, Leicester Neonatal Service
2:00
Parent presentation: Understanding the parent experience of home phototherapy
Hear the first-hand experience of a parent who had the opportunity to care for their baby at home. Find out the impact this had on their bonding and home life, the practical challenges they came across and how their concerns regarding safety were met
  • Family feedback of home phototherapy to date
  • How do families rate this new service?
Julia Hood, Senior Nurse, Leicester Neonatal Homecare Team
2:30
Questions and answers with Cathy-Ann O’Shea and Julia Hood & parent
2:40
Refreshments, networking break and meet the sponsors
  • This will be your last chance to visit the sponsors and get your bingo card stamped for the prize draw which will take place at the end of this break
3:00
Insight into a typical working day on home phototherapy
  • Assessing the baby: considering feeding, jaundice and blood samples for those babies at home
  • Reviewing results with Advanced Nurse Practitioner & Telephone consultations
  • NBBS & Weight monitoring – Reducing Multiple professional visits
  • Teaching parents how to care for their baby on home phototherapy
  • Opportunity to view the parent video education tool
Emily Lucas, Senior Nurse, Leicester Neonatal Homecare Team
3:30
Questions and answers with Emily Lucas
3:40
Interactive discussion: Deciding your action plan for building your home phototherapy service
  • This is a great opportunity set out your plan, address your challenges and decide how to get operational. What are your key learnings from the day? What adaptations will you need to make? What will be your first steps on the road to implementation?
4:00
Feedback from interactive discussion
4:10
Chair’s closing remarks and close of day

With thanks to the expert speakers:

Led by Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care who has over 18 years of neonatal outreach experience, and two years home therapy insight, this was a fantastic opportunity to find out the answers to your implementation problems.


Job Title:
Lead Nurse for Neonatal Homecare
Organisation
Leicester, Kettering and Northampton Neonatal Homecare Team
Biography

Job Title:
Senior Nurse
Organisation
Leicester Neonatal Homecare Team
Biography

Job Title:
Consultant Neonatologist, Head of Neonatal Clinical Services
Organisation
University Hospitals Leicester NHS Trust
Biography

Tilly Pillay the Clinical Lead for Neonatal Services at University Hospitals Leicester NHS Trust. She is Professor of Neonatology with the University of Wolverhampton, Faculty of Science and Engineering, Honorary Senior Lecturer at University of Leicester, College of Life Sciences, and Honorary Lecturer at The Royal Wolverhampton NHS Trust, Research and Development Division. 

A consultant neonatologist since 1996, she trained in South Africa at the Nelson Mandela School of Medicine and College of Medicine SA, and University of Oxford. Her research interests include neonatal immunology and infections, health service delivery, quality improvement, health inequalities and neonatal public health engagement. She has experience in clinical management, and of working with NICE, BAPM, and CHIVA. She co-leads on Family Integrated Care, leads neonatal fetal medicine liaison and neonatal health equality, and directs a regional parent education programme (STORK) aimed at preventative neonatal health care around reducing risks for infant mortality.


Job Title:
Deputy Lead Nurse
Organisation
Leicester Neonatal Homecare Team
Biography

Job Title:
Deputy Lead Nurse
Organisation
Leicester Neonatal Homecare Team
Biography

Job Title:
Deputy Lead Nurse
Organisation
Kettering and Northampton Neonatal Homecare Team
Biography

Job Title:
Advanced Nurse Practitioner
Organisation
Leicester Neonatal Service
Biography

Job Title:
Senior Nurse
Organisation
Leicester Neonatal Homecare Team
Biography

Job Title:
Senior Nurse
Organisation
Leicester Neonatal Homecare Team
Biography

Who came?

Created for Neonatal Outreach Teams, the core audience of community nurses was joined by doctors, senior nurses, matrons and midwives. 

Attendee feedback

This day was extremely motivating and inspirational. Check out just some of the great feedback we have received! 

"Excellent day, informative and practical"

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Excellent event. Well organized and lots of practical resources and help”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Fantastic opportunity to meet colleagues from other trusts and discuss the options they have and offer”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Great networking event, sharing of experience and guidance, paperwork and support. Speakers eager to share their experiences and support others”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Lots of great information and insight. I feel more equipped to move forward with our service development”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Lovely day, nice to network with peers and hear everyone else’s journeys and successes”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Very well organized conference. Good examples of how to set up a new service“

How to Set up your Neonatal Home Phototherapy Service, June 2025

What have you learnt?

“Currently we have no outreach service but during group discussions we have been able to identify ways to move forward“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Everything! Business case, guidelines and cost effectiveness“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“How to set up the service, great ideas from the team“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Information on ANNP clinic and how this can be transferred to APNP is great and informative“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“It has built our confidence and enthusiasm to push forward our own home phototherapy service“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“MDT onboarding is key, support from SLT, collaborative working with ANNP teams and paeds“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Networking is the way forward! An exchange of email addresses enables a supportive environment and continued support following the study day“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Patient experience is key – clear business plan is the key to success“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“The importance of multi disciplinary working and information sharing“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“The network approach, how to start working towards building a business plan. Answers to what may be possible challenges“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“You don’t have to copy the exact service but can pluck great ideas to fit your service and what you already have, to make it work“

How to Set up your Neonatal Home Phototherapy Service, June 2025

View further comments on SBK Healthcare events on Trust Pilot.

With thanks to our sponsor


For over 35 years, Central Medical Supplies Staffordshire-based team has developed their product portfolio to provide Neonatal products that embrace baby-friendly practices. They represent a range of respected brands within the Neonatal arena including baby warming, phototherapy equipment, monitoring equipment and developmental care.

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: 

Sarah Kemm 

Contact: 01732 897788 

Email: sarah.kemm@sbk-healthcare.co.uk

Thank you for attending an event by SBK Healthcare. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.